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‎09-14-2021 05:29 AM

HP Recommended
Product: HP Pavilion 15
Operating System: Microsoft Windows 8.1 (64-bit)

I am unable to get the battery for Hp pavilion  laptop whose model number is 15-p085tx. I am based in Mumbai-India.  It's replacement part number is 756478-851.  I tried by installing 1 compatible battery  manufactured by HP  but it doesn't fit into the battery slot though it is mentioned on the battery packing that this battery will work for HP 15-p000 to 15-p099 series. 

I found that  the shape of 4 notches of the compatible battery don't match with the battery supplied with my above mentioned laptop,

Please assist me by sharing the sources where I can the get the battery for above mentioned laptop.

Category:
1 REPLY 1

‎09-17-2021 11:57 AM

HP Recommended

@AKC-Mumbai

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,
I understand your looking for a replacement battery for your HP laptop, as we have limited support boundaries in the support community as of now. 
I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/​​​​​​​


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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