Battery replace warning in just 2 months old laptop

[Bhawesh_01]

I PURCHASED A NEW HP VICTUS JUST 2 MONTHS BACK AND NOW I AM GETTING A BATTERY REPLACEMENT WARNING ALL OF A SUDDEN CAN YOU SUGGEST TO ME WHAT SHOULD I DO

[A_Gayathri]

Hi @Bhawesh_01,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand It's frustrating to encounter issues with a new laptop so soon after purchase. 

Here's a step-by-step guide to troubleshoot the battery replacement warning on your HP Victus:

• Check the Battery Health: First, verify if the battery is indeed malfunctioning. You can usually find battery health information in the laptop's settings or by using diagnostic tools provided by HP. This will tell you if the battery is truly in need of replacement or if there might be another issue.
• Update Drivers and Software: Ensure that all drivers and system software are up-to-date. Sometimes, outdated drivers or software can cause battery-related issues. You can do this through the HP Support Assistant or by visiting HP's website for driver updates.
• Calibrate the Battery: Perform a battery calibration, which helps the operating system accurately gauge the battery's capacity. HP provides instructions on how to calibrate the battery for your specific model. Follow these steps carefully.
• Reset BIOS/UEFI Settings: Sometimes, incorrect BIOS/UEFI settings can cause battery issues. You can try resetting these settings to default through the BIOS/UEFI setup menu. Be cautious when making changes in the BIOS/UEFI as incorrect settings can potentially harm your system.
• Consider Battery Care: Once the issue is resolved, consider implementing best practices for battery care to prolong its lifespan. This includes avoiding extreme temperatures, not letting the battery fully discharge frequently, and avoiding overcharging.

Refer to this document:  This document has the most relevant troubleshooting if your battery appears to be not charging. Battery Does not Power Notebook or Hold a Charge 

If the issue persists, Let's Run a battery test using F2 (during restart), if the test failed: Check with an alternate battery. HP Notebook PCs - Using and Testing the AC Power Adapter

I hope this helps. 

Take care and have a good day.

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