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Envy 17-j053ea
Microsoft Windows 10 (64-bit)

Hi, I believe my battery has died and I'm in need of a replacement. I cannot find the battery I need on the HP parts website.

 

I can however find batteries elsewhere but their specifications are slightly different.

 

Mine is 5225mAh 11.1V 62Wh

 

Where could I find one of these?

2 REPLIES 2
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@JLT93 wrote:

Hi, I believe my battery has died and I'm in need of a replacement. I cannot find the battery I need on the HP parts website.

 

I can however find batteries elsewhere but their specifications are slightly different.

 

Mine is 5225mAh 11.1V 62Wh

 

Where could I find one of these?


Hi,

Just go on eBay and search the part number. HP probably sold out all stock a long time ago since this is a Haswell computer. 

https://www.ebay.co.uk/sch/items/?_nkw=710417-001&_sacat=&_ex_kw=&_mPrRngCbx=1&_udlo=&_udhi=&_sop=12...

I'd prefer the original batteries with the HP print on it but those Green Cell ones look also good. Unfortunately there are not many genuine 62Wh units and those few cost a fortune.  

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Thanks for your response. I understand that a 4400mAh battery wouldn't power the device for as long as a 5225mAh but that is acceptable.

 

What effect would the different voltages (11.1, 10.8, 10 and so on) and watt-hours on my laptop? Does it mean the laptop will have worse performance?

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