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‎06-09-2019 11:59 PM

HP Recommended
Product: HP Spectre - 13-v123TU

My HP spectre laptop battery (SO04XL) got bulged, so I need to replace it. So can you please help me where I can buy the battery (SO04XL) in Hyderabad. (Tried with all numbers provided on HP service center, none working)

 

Thanks,

Sivaram

2 people had the same question
5 REPLIES 5

‎06-12-2019 07:11 AM

HP Recommended

Hi @Sivaram_CH

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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‎09-18-2019 07:31 AM

HP Recommended

I have the same problem, same model. Would appreciate your assistance in directing me were Tu purchase an genuine battery. Thanks!

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‎09-20-2019 12:05 PM

HP Recommended

@beachbumforever

 

I would request you to contact HP Support for replacement Battery or Service Options

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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‎10-01-2019 03:10 PM

HP Recommended

Thanks for the reply. The battery has been discountinued by manufacturer, per the site. 😞

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‎10-02-2019 01:21 PM

HP Recommended

@beachbumforever

 

I understand. Do get back to us in the future for further assistance.

 

Have a nice day!:)


I am an HP Employee

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