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‎03-24-2022 11:33 PM

HP Recommended
Operating System: Microsoft Windows 11

Battery seems to be dead, received a warning a couple of weeks ago and it's not starting up now - I have two chargers for it and the charging light turns on and off with both. Can't seem to find a replacement battery online, does anyone know where I can but one? I live in New Zealand but bought the laptop in The Netherlands about 2 or 3 years ago. It's too young to die... Thanks! 

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1 person had the same question
1 REPLY 1

‎03-29-2022 09:09 AM

HP Recommended

Hi@Linda1221,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing Battery issues with the HP Spectre x360 Notebook and looking for a replacement one. It is a hardware issue on the PC. 

 

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out. HP provides repair or service options for out of warranty products as well. Hence I encourage you to contact HP support for all warranty service options.

 

Please reach out to the HP Technical Support team in your region regarding the service/replacement options.

Click on this link - https://support.hp.com/us-en/contact-hp 

 

For any hardware issue or repair please click on the link Phone Assist Worldwide

 

Hope this helps! Keep me posted. 

 

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