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‎12-19-2018 05:01 PM

HP Recommended
Product: HP Notebook - 15-ay039wm (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

I searched for the HP part numbers for spare batteries for my son's laptop, and almost everything coming back for 807957-001 of 807956-001 seems to be coming back as a 14.8v battery, but the original battery lists 10.95 volts.  This is even for listings of "genuine HP" batteries.  Tried finding specs on HP Support, but I must be doing something wrong.  If I order one, is it going to fry something?  Or do I need to stick with looking for a 10.95 volt battery?

2 people had the same question
3 REPLIES 3

‎12-20-2018 03:13 PM

HP Recommended

@wmlyda

 

Good Day. A warm welcome to the HP community. 

 

I reviewed the case regarding the battery. I will be delighted to assist you here.  

 

Superb description, brilliant troubleshooting and terrific observations made before posting. Kudos to you for that. 😉 

 

The part no's for battery is 807957-001 of 807956-001. Follow this link and refer page no: 48

 

Hope this helps. Let me know how it goes. 😉

Barachiel
I am an HP Employee

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‎12-20-2018 03:23 PM

HP Recommended

I appreciate the quick response, but I still need to know about the voltages.  Am I missing it somewhere?

-Mark

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‎12-20-2018 06:07 PM

HP Recommended

@wmlyda

 

Thanks for the response.

 

I'm sending out a private message with required information's.

 

Best regards,

 

Barachiel
I am an HP Employee

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