• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎04-17-2024 10:57 AM

HP Recommended

Hi,

I could not find a replacement battery for my HP Laptop model 15-cc665cl. Could you point me to the right battery for this model?

Category:
1 REPLY 1

‎04-17-2024 11:34 AM

HP Recommended

Hi:

 

Below is the link to the parts list for your notebook:

 

HP PartSurfer

 

The battery part number and description is:

 

920070-855
Assembly-battery 3C 41Whr 3.6Ah LI TF

 

HP does not sell the battery you need, so the only suggestion I can offer would be to do a search by the HP 920070-855 battery part number on Amazon or eBay and find a compatible aftermarket battery that references that part number.

 

Below is the link to the service manual where you can find the battery removal and replacement procedure:

 

HP Pavilion 15 Laptop PC Maintenance and Service GuideIMPORTANT! This document is intended for HP au...

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.