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Common problems for Battery
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HP Recommended
Example: Pavilion 14-bk154sa
Microsoft Windows 10 (64-bit)

Hi there,

 

I'm trying to find out which model the battery for my HP Pavilion laptop 14-bk154sa is.  It has gotten to the point where the battery is not retaining much charge and I have run the HP support assistant battery diagnosis and it suggested I get a new one.  I have tried looking online and on this community page at the parts of my laptop but i dont really know what i'm looking at.  Can someone suggest the battery model and a reliable place to purchase it from?

 

Thanks

1 REPLY 1
HP Recommended

Hi,

The part number for the battery is 920070-855 

You can try performing an online search with the part number to find an original or quality compatible battery

Ex

https://www.stuff-uk.net/search.aspx?q=OTIwMDcwLTg1NQ==

 

page 33 of service manual

http://h10032.www1.hp.com/ctg/Manual/c05635556.pdf

 

https://www.youtube.com/watch?v=Nqv6tWGo8t0

 

Hope it helps,

David

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