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‎03-05-2021 10:39 PM

HP Recommended
Product: HP Pavilion X360 13-u151tu
Operating System: Microsoft Windows 10 (64-bit)

I am looking for a trustworthy place to purchase a replacement battery for my laptop.

The battery is ON03XL and part number 915230-421. With voltage of 11.55V and 41.5Wh capacity.

I've searched online and even on the HP parts website but there seems to be an issue with the website.

The customer service department for the HP Parts seems to be down as well.

 

Are there any trustworthy websites to purchase replacement batteries?

1 REPLY 1

‎03-09-2021 04:39 PM

HP Recommended

@hrmna0

 

Welcome to the HP support community.

 

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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