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RedColo
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Message 1 of 2
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Solved!

Battery replacement for an HP Spectre x360 Convertible 15-ch0xx

HP Recommended
HP Spectre x360 Convertible 15-ch0xx
Microsoft Windows 10 (64-bit)

My battery is swollen, expanding the case and impacting the keyboard and touchbad. I need to order a new one but can't seem to find it on HP's site. Any suggestions?

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The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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@RedColo

 

I reviewed your post and I understand that you are looking for a replacement battery for your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact support and they will assist you with the available service options for your computer.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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