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HP Recommended
OMEN by HP - 15t-ce100 CTO
Microsoft Windows 11

My HP Omen is more than 3 years old and has recently been having power retention issues.  The diagnostic shows it should be replaced. This is the first laptop I have owned that doesn't have a detachable battery pack, so I can't see, the battery to replace it and the HP system is of no help.  It brings up all sorts of replacement batteries, but how do I know which is the best for my laptop?  Plus, I have no idea where the battery is and I'm not in a place where I can just open her up.  Anyone have experience with an HP Envy 15t-ce100 CTO??

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Malric 

 

Firstly its battery is replaceable. The series uses 2 different batteries

 

  • 4-cell, 70-WHr, 4.55-AH, Li-ion for use in products equipped with the N17E GPU part # 917724-855
  • 3-cell, 52.5-WHr, 4.55-AH, Li-ion for use only in products equipped with the N17P GPU part # L08855-855

Your machine is a CTO machine, I can't get its specs but part # 917724-855 is the good bet which is N/A from HP now

 

             https://partsurfer.hp.com/Search.aspx?searchText=917724-855

 

You can use part # to search elsewhere. I saw it on Newegg for $81. HP won't allow me to post the link, please help yourself.

 

The following manual (page 36) shows you how to replace battery

 

                  http://h10032.www1.hp.com/ctg/Manual/c06002077.pdf

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2
HP Recommended

@Malric 

 

Firstly its battery is replaceable. The series uses 2 different batteries

 

  • 4-cell, 70-WHr, 4.55-AH, Li-ion for use in products equipped with the N17E GPU part # 917724-855
  • 3-cell, 52.5-WHr, 4.55-AH, Li-ion for use only in products equipped with the N17P GPU part # L08855-855

Your machine is a CTO machine, I can't get its specs but part # 917724-855 is the good bet which is N/A from HP now

 

             https://partsurfer.hp.com/Search.aspx?searchText=917724-855

 

You can use part # to search elsewhere. I saw it on Newegg for $81. HP won't allow me to post the link, please help yourself.

 

The following manual (page 36) shows you how to replace battery

 

                  http://h10032.www1.hp.com/ctg/Manual/c06002077.pdf

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thank you, thank you, thank you!  I love my laptop but was afraid I would have had to replace it if I couldn't get this figured out.   But I've ordered a replacement battery and next week I will replace this one.  Thank you, again!!!!

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