• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎06-28-2024 06:33 PM

HP Recommended
Operating System: Microsoft Windows 11

I need to replace the battery for my HP Envy x360 Convertible model 15-cnoo13nr. I'm looking for the battery product name, number, and where I can purchase it. It would also be helpful if you have any links to tutorial videos on replacing the battery myself. Thank you in advance!

Category:
1 REPLY 1

‎06-28-2024 06:44 PM

HP Recommended

Below is the link to the parts list for your notebook:

 

HP PartSurfer

 

The battery part number and description is:

 

L09281-855
Assembly-battery 3CELL 52Wh 4.55Ah LI LK

 

HP does not sell the battery you need, so the only suggestion I can offer would be to do a search by the HP L09281-855 battery part number and find a compatible aftermarket battery that references the HP part number.

 

Search on Amazon, eBay or laptopbatteryexpress.com for example.

 

Look for a battery that has at least a 1-year warranty.

 

Below is the link to the service manual:

 

Maintenance and Service Guide HP ENVY x360 Convertible PC

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.