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- HP Community
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- Battery replacement for my OMEN by HP Laptop 17-an0xx

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11-11-2019 07:00 AM
My battery doesn't work anymore, after a year of extreme gaming I expected it, it doesn't even stay on anymore without plugging it to a power source. But now that I need a replacement, I can't find one in the HP parts store online, and the closest thing I found to a replacement was on amazon (https://www.amazon.com/MAXROB-Replacement-922753-421-FM08-TPN-Q195/dp/B07TZK8P3N/ref=sr_1_14?crid=1G...).
The battery in my laptop is almost identical to this one, with the only difference in the part number (922752-421), replacement with part number on the sticker says 922976-855, voltage (14.6V), power consumption (83.22Wh) and capacity (5340 mAh).
Should I get this one and replace it? If I do so, will it harm or hinder my laptop's performance? If not recommended, then where can I find the correct replacement? I can't find the exact one anywhere online, and I can't find any local sellers with the part. I got the laptop from the United Arab Emirates, but I'm right now in Moldova, it is impossible for me to run to UAE for a replacement.
If more info is needed, please ask. Thanks in advance.
11-13-2019 11:54 AM
Thanks for joining HP Support!
Below are supported and tested Batteries For your laptop.
Click on this document: http://h10032.www1.hp.com/ctg/Manual/c06001792 for Maintenance and Service Guide and refer to Page number 38 and chapter 5.
You could purchase the part from HP, use the HP Parts surfer to identify the part: http://partsurfer.hp.com/search.aspx
And order it via the HP Parts store: https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZ
Or contact HP Support for better assistance.
Click here: www.hp.com/contacthp
Keep me posted, how it goes!
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Cheers:)
Raj1788
I am an HP Employee