• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Microsoft Windows 10 (64-bit)

Apparently the battery on my HP ENVY Laptop 13-ad0xx is swollen and needs to be replaced. I see videos online for how to replace the battery but I'm not finding the battery I need to replace it with. Which battery do I need and where do I get it?

Thanks.

2 REPLIES 2
HP Recommended

@MLM8 

 

What is your HP ENVY Laptop 13-ad0xx  machine ? Probably it uses same battery of the following machine

 

             HP ENVY - 13-ad007ns

 

Its battery is a 6-cell, 53-WHr, 2.55-AHr, Li-ion part # 921438-855  which is N/A from HP


                    https://partsurfer.hp.com/partsurfer?searchtext=921438-855

 

The series also has 3 cell battery I need to know what is your machine to give you its right part #. Please use

 

                           How to Find Your HP Laptop Model Number 

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thanks for your answer. The info I have indicates that 13-ade0xx is likely the model number. I have the product number also, if that helps: Product number: 1KT02UA#ABA.

 

Once I have the battery I plan to have someone else install it. I don't want to open the case myself.  I appreciate any other advice you can give me.

 

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.