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- Battery replacement help

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11-10-2019 06:55 AM - edited 11-10-2019 06:55 AM
After running a test on my battery through the HP Support Assistance, got the messsage it needs replacement.
However, I've been looking for a suitable battery replacement both in Parts Surfer and the HP Store and can't seem to find any!
Can anyone help me out with this, or point me a reliable and legitimate seller?
11-10-2019 08:12 AM
You need the Service Manual:
pp. 32-36 show how to replace it.
3 cell prismatic battery - 61.5 Whr (5360 mAh), for use with products with Intel 6th generation
processors or Intel 7th generation processors with AMD Radeon RX 460 R16MG1-70
849910-850
Third party replacement battery from a reputable amazon Spain prime seller:
OEM HP battery shipped from China to Portugal:
Post back with any more questions and please accept as solution if this is the info you needed.