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HP Recommended
OMEN 15-AX004NP
Microsoft Windows 10 (64-bit)

After running a test on my battery through the HP Support Assistance, got the messsage it needs replacement.

However, I've been looking for a suitable battery replacement both in Parts Surfer and the HP Store and can't seem to find any!

Can anyone help me out with this, or point me a reliable and legitimate seller?

 

 

1 REPLY 1
HP Recommended

You need the Service Manual:

 

Manual 

 

pp. 32-36 show how to replace it. 

 

3 cell prismatic battery - 61.5 Whr (5360 mAh), for use with products with Intel 6th generation
processors or Intel 7th generation processors with AMD Radeon RX 460 R16MG1-70
849910-850

 

Third party replacement battery from a reputable amazon Spain prime seller:

 

https://www.amazon.es/ASKC-Pavilion-15T-AX200-HSTNN-UB7A-849910-850/dp/B07PLXFDY2/ref=sr_1_2_sspa?__...

 

OEM HP battery shipped from China to Portugal:

 

https://www.ebay.co.uk/itm/OEM-Battery-TE03XL-HSTNN-UB7A-849570-541-849910-850-For-HP-PAVILION-15-BC...

 

Post back with any more questions and please accept as solution if this is the info you needed. 

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