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‎06-13-2026 06:09 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I want to replace the battery of laptop please contact us or call me it is not working please 

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3 REPLIES 3

‎06-16-2026 04:43 AM

HP Recommended

Hi @Hliony,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

I hear that the battery replacement on your laptop is not working.

Could you elaborate on the issue for better understanding?

Kindly share the case number if you have any.

Please help us by providing the Product serial number or product number in a private message so we can assist further.
 

Here is the link to find the product serial number: - Click here.


Find product and serial numbers for HP PCs, printers, and accessories | undefined

To access your private messages, click the private message icon in the upper right corner of your HP Support Community profile, next to your profile, and send me a private message with the serial number, because we value your privacy.

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

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‎06-16-2026 04:53 AM - last edited on ‎06-18-2026 05:42 AM by Moderator

HP Recommended

Please contact or call me on "Please do not include the serial number or any sensitive information" my laptop battery is not working i want to replace or hardware also damaged please call I raise a query before of battery so one of your agent tell we check in warehouse that battery is available or not please contact us 

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‎06-18-2026 05:43 AM

HP Recommended

Hi @Hliony,

Thank you for sharing the details.

The Support on this platform is limited to messaging only.

Kindly share the details with us.

 

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

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