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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Battery replacement on HP Elite dragonfly

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09-28-2024 09:31 AM - edited 09-28-2024 09:32 AM
The lithium ion battery can be replaced.
Since you have not provided the product name of product number, I can't provide you with the HP part number.
The second part of your question is beyond the intended scope of the HP Community forum.
This is not a shop that provides quotes and repairs.
I suggest that you ask a laptop shop for a quote for the repair.
There are plenty of competent laptop repair shops in the UK
HP has produced and brought to market more than a thousand different models of notebooks and desktop PCs over the years.
It is difficult to help you if we don't know the hardware configuration of the laptop that you own.
Method #1: If the notebook will boot into Windows, you can retrieve your Product Number by pressing Fn + Esc key.
Method #2: Press the power button and immediately tap the F10 key to invoke the BIOS. In the Main section, you will find the Product number or Product ID. Post that in your next reply in your thread.
Method #3: Press the power button and immediately tap the F2 key.
Method #4: If powering on is not an option, take a look at the bottom of the laptop for the label with the product name and product number. For a desktop look at the rear for the label.
If your laptop has HP Hardware Diagnostics UEFI version 10.3.0.0, there is a System Information section that also has the Product ID.
We need that information, along with the installed Operating System information to help you.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"