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- HP Community
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- Battery replacement on Pavilion 15

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01-28-2020 10:50 AM
I need to replace the battery on my laptop. I get a message when my laptop starts stating an HP battery alert.
The system has detected the storage capacity of the battery stated below to be very low. For optimal performance , this battery may need to be replaced.
I input the laptop details into a couple of websites offering batteries but my laptop does not appear on any list.
Any idea which battery I need and where I can get one, UK preferably.
Also can anyone point me in the direction of the online manual.
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Accepted Solutions
01-28-2020 11:58 AM
What EXACTLY is your HP Pavilion Laptop 15-cc0xx ? For example HP Pavilion - 15-cc033na, its specs
https://support.hp.com/au-en/document/c05545310
which says it use 3-cell, 41 Wh Li-ion part # 920070-855. Probably your machine uses SAME battery which is NOT available from HP Online store (anywhere)
http://partsurfer.hp.com/Search.aspx?searchText=920070-855
nor Amazon UK
https://www.amazon.co.uk/Compatible-Pavilion-HSTNN-LB7X-920070-855-920046-421/dp/B07RLY2RSM
Please try eBay
https://www.ebay.co.uk/c/16014567760
https://www.ebay.co.uk/p/25007855047
Regards.
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
01-28-2020 11:58 AM
What EXACTLY is your HP Pavilion Laptop 15-cc0xx ? For example HP Pavilion - 15-cc033na, its specs
https://support.hp.com/au-en/document/c05545310
which says it use 3-cell, 41 Wh Li-ion part # 920070-855. Probably your machine uses SAME battery which is NOT available from HP Online store (anywhere)
http://partsurfer.hp.com/Search.aspx?searchText=920070-855
nor Amazon UK
https://www.amazon.co.uk/Compatible-Pavilion-HSTNN-LB7X-920070-855-920046-421/dp/B07RLY2RSM
Please try eBay
https://www.ebay.co.uk/c/16014567760
https://www.ebay.co.uk/p/25007855047
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
01-28-2020 12:26 PM - edited 01-29-2020 09:54 AM
My model is slightly different than the example that you listed.
Mine is HP Pavilion 15-cc035na.
I presume it will use the same battery.
Thanks for the info and help.
Hopefully I can now replace the battery on a laptop which is only two and a half years old.