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HP Recommended
HP Pavilion Laptop 15-cc0xx
Microsoft Windows 10 (64-bit)

I need to replace the battery on my laptop. I get a message when my laptop starts stating an HP battery alert. 

The system has detected the storage capacity of the battery stated below to be very low. For optimal performance , this battery may need to be replaced.

 

I input the laptop details into a couple of websites offering batteries but my laptop does not appear on any list.

Any idea which battery I need and where I can get one, UK preferably.

Also can anyone point me in the direction of the online manual.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Mtr74 

 

What EXACTLY is your HP Pavilion Laptop 15-cc0xx ? For example  HP Pavilion - 15-cc033na,  its specs

 

      https://support.hp.com/au-en/document/c05545310

 

which says it use   3-cell, 41 Wh Li-ion part # 920070-855. Probably your machine uses SAME battery which is NOT available from HP Online store (anywhere)

         

      http://partsurfer.hp.com/Search.aspx?searchText=920070-855

 

nor Amazon UK

 

     https://www.amazon.co.uk/Compatible-Pavilion-HSTNN-LB7X-920070-855-920046-421/dp/B07RLY2RSM

 

Please try  eBay

 

       https://www.ebay.co.uk/c/16014567760

       https://www.ebay.co.uk/p/25007855047

 

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2
HP Recommended

@Mtr74 

 

What EXACTLY is your HP Pavilion Laptop 15-cc0xx ? For example  HP Pavilion - 15-cc033na,  its specs

 

      https://support.hp.com/au-en/document/c05545310

 

which says it use   3-cell, 41 Wh Li-ion part # 920070-855. Probably your machine uses SAME battery which is NOT available from HP Online store (anywhere)

         

      http://partsurfer.hp.com/Search.aspx?searchText=920070-855

 

nor Amazon UK

 

     https://www.amazon.co.uk/Compatible-Pavilion-HSTNN-LB7X-920070-855-920046-421/dp/B07RLY2RSM

 

Please try  eBay

 

       https://www.ebay.co.uk/c/16014567760

       https://www.ebay.co.uk/p/25007855047

 

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

My model is slightly different than the example that you listed.

Mine is HP Pavilion 15-cc035na.

 

I presume it will use the same battery.

 

 

Thanks for the info and help.

 

Hopefully I can now replace the battery on a laptop which is only two and a half years old.

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