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HP Recommended
HP Battery Part Number 761230-005
Microsoft Windows 10 (64-bit)

When running laptop power/battery diagnostics, the software has issues with the software and even the HP ENVY 15-u010dx x360 Convertible PC (ENERGY STAR) laptop recognizing the HP Battery Part Number 761230-005. Upon booting the computer, there is a recommendation to replace the battery. Please provide a recommended Hp or equivalent battery part number for P/N 761230-005 which was provided with my HP ENVY 15-u010dx x360 Convertible PC (ENERGY STAR) laptop.

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HP Recommended
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