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‎11-15-2022 12:12 PM

HP Recommended
Operating System: Microsoft Windows 11

Greetings

Shortly after the warranty expired, my laptop`s battery started having issues and is now barely lasting 30 minutes.

The laptop is fitted with a 3-cell 41wh battery. Since I need to replace it, would anybody know if I can fit a larger capacity one?

Any suggestion would be appreciated!

Thank you

Category:
1 REPLY 1

‎11-16-2022 11:01 AM

HP Recommended

Hello @MC1973 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your basic system configuration before we start to dance with the <battery> ...

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2) Please report your results

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