Battery replacement with larger capacity in HP Pavilion Envy 13.3 (2K Screen)

[mauriciopuffe]

I wanted to know if it is possible to replace the original battery on my laptop (HP Pavilion Aero 13.3" with 2K Screen)  for another one with a larger capacity? Mine is lasting around 4-5 hours (tested with wifi and video running by itself) and would like to be able to reach at least 8hrs due to my work. 

I am not sure if replacing it with a new battery same as the original would make a difference (mine shows 100% health) but would really take advantage of my laptop if the batter would last at least my 8hrs of work. Is it possible to install a larger capacity battery on it? If someone has done it please share it with me.

Thank you! 

[Sneha_01]

Hi @mauriciopuffe 

I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Hope this helps! Keep me posted for further assistance.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571 

HP Support

[mauriciopuffe]

Why would you reply in private message instead of where I did my question, is HP trying to hide bad answers to its customers...?? Im guessing my next computer will be anotehr brand even though I had trusted HP for over 15 yeras, I guess it is time to change. 

Anyways, my question is very specific as I know that it is a hardware issue that has to be replaced for it to get solved, my question is if there is any other battery from HP or other brand that can be fitted that has more capacity? Nothing else than that...  my battery is working fine, I would like to have the extra juice I need for work if not I will most probably replace the laptop for another brand that can offer me that extra juice. 

Simple question, is there any other battery I can replace with in order to get more working hours? Yes or no, if yes, which one and where could I buy it.

Thank you in advanced. 

***************** ORIGINAL HP RESPONSE WHICH SEENS THEY DO NOT WANT TO SHARE WITH OTHERS AS IT IS NOT A POSITIVE ANSWER I GUESS *****************

We apologize for the inconvenience, but it seems that the issue needs a hardware repair.

Unfortunately, there are no further actions we can take through this channel. I recommend reaching out to our phone support for further assistance.

They can help you with the unit repair or part replacement.

I request you talk to HP Phone Support and they will help you to sort it out 

1. Click on this link -  https://support.hp.com/us-en

2. Select the country.

3. Enter the serial number of your device.

4. Select the country from the drop-down.

5. Click on "Show Options".

6. Fill out the web form. A case number and phone number will now populate for you.

Please feel free to contact us here anytime you need any further assistance.