• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎12-23-2018 10:36 PM

HP Recommended
Product: Pavilion 13-b000 13.3 hd
Operating System: Microsoft Windows 8.1 (64-bit)

When I start the laptop it says that I need to replace the battery, 

how do I know witch battery to buy  ??? 

Name and number of the battery type 

 

regards 

1 REPLY 1

‎12-24-2018 12:01 AM - edited ‎12-24-2018 12:02 AM

HP Recommended

Maintenance and Service Guide is here:
https://support.hp.com/us-en/product/hp-pavilion-13-b000-notebook-pc-series/6936217/manuals
Manual states battery Part # 761230-005

https://www.laptopbatteryexpress.com/HP-761230-005-Battery-p/hp-np03xl-761230-005.htm
https://www.walmart.com/ip/Superb-Choice-3-cell-HP-761230-005-Laptop-Battery/186563533
https://www.amazon.com/BULL-TECH-13-A010DX-HSTNN-LB6L-761230-005-760944-421/dp/B01GCHMWKU

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->