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‎05-14-2023 03:45 PM

HP Recommended
Product: HP Pavilion - 15-cc123cl
Operating System: Microsoft Windows 10 (32-bit)

How do I get the back of the computer off to replace the battery? I have an old Pavillion Laptop model 15-cc123cl. 

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-14-2023 05:39 PM

HP Recommended

Here is an HP Support video that will show you how to access the battery and replace it.

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

1 person found this reply helpful
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4 REPLIES 4

‎05-14-2023 05:39 PM

HP Recommended

Here is an HP Support video that will show you how to access the battery and replace it.

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



1 person found this reply helpful
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‎05-14-2023 08:11 PM

HP Recommended

Great video, but I can't get the back cover off to get to the battery. It's stuck and I'm afraid to force it.

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‎05-15-2023 10:02 AM

HP Recommended

Thanks, very helpful video. I was having trouble removing the cover, but found the hidden screws under the foot pads.

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‎05-15-2023 11:36 AM

HP Recommended

Great!

 

It is good to hear that you have it sorted.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
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