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We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Notebook - 14-bs045na

file:///C:/WINDOWS/system32/battery-report.html

1 REPLY 1
HP Recommended

Ah.  You can see it but we cannot.

 

I explained how to save the Windows Battery-Report to a text file in the knowledgebase article that I wrote about charging issues.

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Is-your-notebook-plugged-in-and-not-charging/...

 

 You can copy and paste the text file to this thread in your next post.



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