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HP Recommended
HP Pavilion x360 Convertible Laptop PC 14-dh0020na
Microsoft Windows 11

Hi guys,

My laptop battery capacity is very low and it recommends that I replace it. I searched the spare part number (L11119-856) on HP Parts Store, but I could not find it. After searching on google, I found this: https://www.hplaptopbattery.co.uk/hp-l11119-856-battery-184042.htm. However, I am not sure if it's the correct one and whether it's genuine.
My laptops is

HP Pavilion x360 Convertible Laptop PC 14-dh0020na

Any help would be greatly appreciated 🙂

Thank you

3 REPLIES 3
HP Recommended

@LexaB57 

 

Normally HP does not stock spare batteries on its Parts Store, same for L11119-856

 

                https://partsurfer.hp.com/partsurfer?searchtext=L11119-856

 

You have to use part # to search elsewhere .

 

>>>> I am not sure if it's the correct one and whether it's genuine.

Well, who knows. They MUST follow the commercial laws in your country in terms of warranty.

 

Regards.

BH
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HP Recommended

Hey Lexa

 

You have to look on ur battery only.

Next to the hp logo is a product abbreviation. E.G. HT03XL.

Watch out for this abbreviation and will find your battery.

 

Zwischenablage01.jpg

 

Sincerely

 

JOGI_BÄR

HP Recommended

@Jogi_Bär  and @LexaB57 

 

HP has few ways to identify a piece of hardware: model, product and part #. From HP Parts Store normally HP uses Part Numbers - For example one of my machines which is an HP Omen 15-dc0071tx

 

To order the right parts including battery I have to use the list above. Of course many parts on the list can be used by many models products but they have their list.

 

Confusion isn't it.

 

Hope this makes sense

 

Regards.

BH
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