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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Battery replacement
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12-28-2023 10:52 AM
Hi.
Mi laptop's battery started alerting about malfunction, and I want to replace it.
Based on specification provided by HP software the current battery is ht03041 model (info attached in the pic)
I'm looking for a replacement, but can't find exact model. I found HT03xl, and HT03040xl, but none of them fits to indicated specifications regarding capacity and voltaje to the current one (so near, but not the same). I can't find neither if they're the proper one to fit in the socket or not (but both of them seems so symilar, then I think they must... but nothing confirms it...)
Could you please indicate me which one is the proper battery to replace my current one?
Thanks a lot.
BR,
Alexandro Mattei
12-31-2023 03:55 PM
Hi @Athelorn,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that there is an issue with the laptop hardware and may need repair.
The support here is limited and this issue might require one-on-one interaction to fix it.
I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a good day.
Irwin6
HP Support
Irwin6
I am an HP Employee
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