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Guidelines
Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Notebook - 15-db1007cy
Microsoft Windows 11

Need a replacement but need to I.D. the battery first.

1 REPLY 1
HP Recommended

Enter your serial number at the below site and lookup the battery part number.  Then google it

https://partsurfer.hp.com/

For example, if L11119-855 then https://www.google.com/search?q=L11119-855&sourceid=chrome&ie=UTF-8

 

You can also ID your current battery with the battery report
you run the battery report by bringing up the administrator command windows "cmd" and running powercfg/batteryreport as shown below

After entering that explorer line you should see something like the following. You will have to click on it as it is long
http://stateson.net/docs/SP4_battery-report.html


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