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10-20-2024 10:00 PM - last edited on 10-21-2024 08:55 AM by Rose_S
I want to replace my battery as the laptop is not working when not on charging.
serial number:[text omitted to protect user privacy]
10-23-2024 08:17 AM
Hi @Meet0963
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that there is an issue with the hardware and may need repair.
I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a good day.
-Regards
Raj-HP Support
Raj2111
I am an HP Employee