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HP Pavilion x360 - 15t-dq100 CTO
Microsoft Windows 11

Short story: I need the screws to put in L1119-857 battery into my 15t-dq100 CTO. What size are they? Any recommendations on where to purchase in the US? 

 

Long story: A repair place wanted more than I considered reasonable to replace the battery. They removed the old one because it was bulging. I brought the unit home to do the repair myself. I ordered a replacement L1119-857. But the repair place didn't put the original screws back into the laptop and the replacement battery didn't come with screws. The people I bought the battery from sent me some screws but they're the wrong size. Please help me find the right size screws. 

 

ALSO, when removing the bottom cover to put in the battery, I lost the one screw which goes in the center front of the case. I have the four corners. Any ideas what size battery this is? And where I can purchase one. 

 

Yes. I'm needy. I'm trying to keep this things running until I can afford a new one. 

1 REPLY 1
HP Recommended

Hi @Couche-Tard 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

My sincere apologies for the inconvenience caused to you. We'd hate for you to be stuck in a situation like this. Because you matter to us.

 

These requests are best addressed over the phone with our dedicated support team for your region. 

 

I'm sending you a private message to guide you on the next steps.

 

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

 

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

 

Take care and have a great day!

 

Regards,

Hawks_Eye

I am an HP Employee.
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