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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Battery struck issue

Create an account on the HP Community to personalize your profile and ask a question
02-21-2025 07:38 AM
Welcome to the HP Support Community! We're stoked to have you on board!
Do you mean the battery is stuck or something else is happening? Could you explain the issue in more detail? If possible, could you also share a picture of the issue you're facing? That would help a lot in understanding the problem better.
Also, could you please share your HP unit's serial number or product number with us via private message?
Need help finding your product number? We've got you covered! Check out this handy guide: Click here
To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name.
We're looking forward to helping you get back up and running!
Regards,
Garp_Senchau
I am an HP Employee