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- Battery stuck at 0% charging

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06-02-2025 06:57 AM
hp pavilion gaming laptop 15 ec0xxx
so i was getting a bios alert that battery health as degraded like that and so i ignored it and now after few days my battery stuck at 0% charging if i remove the charger my hp laptop pavilion turns off and only turns on while plugged in....i checked hp support assistant battery check it showed this Charged (0%)
Primary Battery: Replace
The battery is reporting a failure and needs to be replaced as soon as possible. Based on the age of your PC and battery, it appears it is no longer covered by your HP Warranty.
REOOW
06-02-2025 08:01 AM
Welcome to our HP Community forum!
The part number for a replacement battery for your HP Pavilion Gaming - 15-ec0101ax (167W1PA) is: L48495-005 "Battery 3C 52Wh 4.55Ah LI PG03XL".
This battery is no longer sold by HP.
You can buy a quality PG03XL replacement battery online, such as this Amazon-India purchase option: WISTAR PG03XL Laptop Battery Compatible for HP, HSTNN-OB1I, HSTNN-DB9G, L48430-AC1, L48430-AC2, L484....
Kind Regards,
NonSequitur777