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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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Hi,
My notebook HP Omen is 3 years old (and out of warranty) and today when i plugged in the charger it turned out that the battery is stuck at 0%. Ive run the diagnostic and this is what turned out:
Is there something i can do to make it work or do i need to buy a new one? Also - i wonder whether is there some issue with my laptop and the new battery will also be killed by it.
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As to first question yes -- you would need to replace the battery. Three years is short but it's not unlikely if the battery gets used a lot and recharged often.
As to the second, there is no way to test that without a working battery. But once you have one, you can try these trouble shooting steps from HP:
http://support.hp.com/in-en/document/c00259897
http://support.hp.com/us-en/document/c03325217
http://support.hp.com/us-en/document/c00363266?jumpid=reg_r1002_usen_c-001_title_r0006
Good Luck
I am a volunteer and I do not work for, nor represent, HP
38,402
8,267
3,267
HP Recommended
As to first question yes -- you would need to replace the battery. Three years is short but it's not unlikely if the battery gets used a lot and recharged often.
As to the second, there is no way to test that without a working battery. But once you have one, you can try these trouble shooting steps from HP:
http://support.hp.com/in-en/document/c00259897
http://support.hp.com/us-en/document/c03325217
http://support.hp.com/us-en/document/c00363266?jumpid=reg_r1002_usen_c-001_title_r0006
Good Luck
I am a volunteer and I do not work for, nor represent, HP
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