Battery suddeny drops to 90% to 0%

[SHARANABASAPPA1]

What should i do  for this Problem to solve?

[Kuroi_Kenshi]

Hi @SHARANABASAPPA1,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your laptop's battery!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

1. Update BIOS

1. Navigate to the HP Support site.
2. Enter your serial number or product name (HP Pavilion Plus 14 inch Laptop PC 14-eh1000) and click Submit.
3. Click "Software, Drivers, and Firmware".
4. Select your Operating System and version then click Submit.
5. Expand the "BIOS" section by clicking the Plus (+) sign.
6. Select the appropriate (or latest) BIOS System Firmware version.
7. Click the "Download" button to the right.
8. Follow the onscreen instructions to download and install the BIOS update.

2. Update Windows

1. Press Win + I to open Settings.
2. Go to "Update & Security".
3. Click on "Windows Update" and then "Check for updates".
4. Install any available updates.

3. Update Device Drivers

1. Press Win + X and select Device Manager.
2. In Device Manager, locate the device with the yellow exclamation mark.
3. Right-click the device, and select "Update driver".
4. Choose "Search automatically for updated driver software".

4. Reinstall Device Drivers

1. Press Win + X and select Device Manager.
2. In Device Manager, locate and right-click the device with the error.
3. Select "Uninstall device" and confirm.
4. Restart your computer. Windows will attempt to reinstall the driver automatically.

5. Reset BIOS to Default Settings

1. Restart your computer.
2. During the boot process, repeatedly press F10 to enter the BIOS setup.
3. Navigate to the Exit or Save & Exit tab.
4. Select "Load Setup Defaults" (or a similar option) and confirm.
5. Save the changes and exit the BIOS.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,