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HP Recommended
hp OMEN DC15-1054nr
Microsoft Windows 10 (64-bit)

Hello, yesterday I opened up my laptop OMEN 15 dc1054nr to get it clean from the dust, when I was doing the process I realized the battery on it cells has gotten swelled, I think there's not much to do only get it replace, I use the computer for gaming had it since almost 2 years ago, I will like to replace the battery but I can't find it online, I only find non genuine batteries but a will like to get a genuine one It doesn't matter if is more expensive, can someone please help me find the correct battery for my laptop, currently I'm on El Salvador but I can ship it through the US, thank you.

1 REPLY 1
HP Recommended

@RaúlGuerra

 

Welcome to HP Support Community


I would like to help

 

You could try on HP Part Store https://parts.hp.com/

 

Else you can also contact HP Support in your region for service options

 

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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