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‎08-25-2026 09:07 AM

HP Recommended
Product: HP Pavilion x360 14 inch 2-in-1 Laptop PC 14-ek0000 (54B25AV)
Operating System: Microsoft Windows 11

2 days back when I did battery check on my hp support assistant app from my laptop it shown battery status replace and my battery health is weak 

Can I know how much it costs to replace my battey

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1 REPLY 1

‎08-27-2026 06:00 AM

HP Recommended

Hi  @Sainadh1209 
 
Welcome to the HP Support Community!

Thank you for reaching out. I understand that HP Support Assistant has reported the battery status as "Replace" and the battery health as "Weak" on your HP Pavilion x360. I will do my best to help.

To provide accurate information regarding the battery replacement and available options, kindly try the below steps and confirm : 

1. Run HP Battery Test ( Click here for steps )

  1. Turn off the laptop.
  2. Power it on and repeatedly press F2 to open HP PC Hardware Diagnostics UEFI.
  3. Select Component Tests -Power -Battery.
  4. Run the test and note the result ID or failure ID if displayed.

The battery replacement cost, pricing varies by country, model configuration. 

 

I hope this helps. 

I'm an HP Employee.


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