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‎06-12-2024 10:29 AM

HP Recommended
Product: HP ENVY x360 - 15z-cp000 CTO
Operating System: Microsoft Windows 10 (64-bit)

My battery no longer holds a charge. Is there a replacement battery available?

Category:
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-12-2024 10:54 AM

HP Recommended

The HP ENVY X360 - 15z-Cp000 CTO has two product numbers.

 

HP PartSurfer

 

The parts list for either product number indicates they use the same battery.

 

L09281-855
Assembly-battery 3CELL 52Wh 4.55Ah LI LK

 

HP does not sell the battery you need, so the only suggestion I can offer would be to do a search on Amazon, eBay or laptopbatteryexpress.com and find a compatible aftermarket battery that references the HP L09281-855 battery part number.

 

Below is the link to the service manual:

 

HP ENVY x360 15 Convertible PC Maintenance and Service GuideIMPORTANT! This document is intended for...

 

View solution in original post

1 person found this reply helpful
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3 REPLIES 3

‎06-12-2024 10:54 AM

HP Recommended

The HP ENVY X360 - 15z-Cp000 CTO has two product numbers.

 

HP PartSurfer

 

The parts list for either product number indicates they use the same battery.

 

L09281-855
Assembly-battery 3CELL 52Wh 4.55Ah LI LK

 

HP does not sell the battery you need, so the only suggestion I can offer would be to do a search on Amazon, eBay or laptopbatteryexpress.com and find a compatible aftermarket battery that references the HP L09281-855 battery part number.

 

Below is the link to the service manual:

 

HP ENVY x360 15 Convertible PC Maintenance and Service GuideIMPORTANT! This document is intended for...

 

1 person found this reply helpful
Was this reply helpful? Yes No

‎06-12-2024 11:35 AM

HP Recommended

Thanks! I will give this a try. I hope it works.

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‎06-12-2024 11:58 AM

HP Recommended

You're very welcome.

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