• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
ENVY 17 Laptop
Microsoft Windows 7 (32-bit)

I am in need of a battery.  Where can I purchase one?  I did order one from Amazon which never was delivered.  When I go to HP’s parts, it says no such part number.  HELP!

1 REPLY 1
HP Recommended

@Mama5Grammy3

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

HP strongly recommends purchasing genuine HP replacement batteries. HP batteries are manufactured to meet or exceed international industry safety standards and are produced by the same vendors as the original batteries sold with notebooks.
 

For more detailed information, go to Purchasing a Replacement Battery.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.