-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
3
0
0
HP Recommended
HP Recommended
That is the generic number.
This is the HP part number information and the Maintenance
Maintenance & Service guide for your notebook
http://h10032.www1.hp.com/ctg/Manual/c06242992.pdf
Main Battery (in the illustrated parts list)
Ch 3, Page 18, item 13
Main battery HP description and part number (either one is compatible) The highlighted part is the HP Part number
3-cell, 41 Whr, 3.6 Ahr Li-ion L11119-855
3-cell, 45 Whr, 3.9 Ahr Li-ion L56424-005
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
3
0
0
HP Recommended
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community