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when I turn off the laptop, 50 percent of the charge remains in it, when I turn it on, it says that the battery is discharged. It was also similar when the charge level was 18 percent or 10. (if the battery is charged, it works for two to three hours, but when I turn it off and on the next day, it says that it is already discharged and the laptop turns off) Hp elite book 840 G4 intel core i7 7600U. Please tell me what it could be related to?aida 64 shows zero wear, battery health 100%. according to Aida 64. thank you

1 REPLY 1
HP Recommended

@AlexandraVl 

 

Welcome to the HP Community Forum.

 

It is perhaps time to consider replacing the battery.

 

Open

 HP EliteBook 840 G4 Notebook PC HP EliteBook 848 G4 Notebook PC Maintenance and Service Guide

Battery part number and replacement procedure on Page 36

 

Description                                           Spare part number
Battery, 3-cell, 51 WHr, 4.42 Ah        
854108-850

 

Use the part number to search for a compatible battery available in your region.

 

===============================================

HP Collection of “how-to” videos – Battery

 

Internal Batteries…

 

HP Support Channel - Collection of “how-to” videos

HP Video Gallery - YouTube

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HP PC Service Videos | Remove and Replace Parts

 

Cntrl-F   Search the page for Replace the Battery HP  or HP Battery

Find a similar model type to your system > Select and watch your Video

 

No Video for your exact system?

YouTube has many, many videos - expand your search beyond the HP gallery offerings...

 

===============================================

TKB Article contributed by HP Expert Erico

What is going on with the battery installed in my computer?

Battery Report and other solutions

Is your notebook plugged in and not charging?

And

Video Help

How To Generate A Detailed Laptop Battery Report

 

 

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HP EliteBook 840 G4 Notebook PC 

 

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