• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎03-15-2020 02:09 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

the maximum my battery can charge is 79% and it stops charging

2 people had the same question
2 REPLIES 2

‎03-15-2020 02:19 AM

HP Recommended

Did you buy this laptop second hand from someone? 

If so then they have probably just added a charge limiter to your laptop. It actually helps keep your battery life by not charging it completely full all the time. Meaning its actually a good thing, especially if you always keep your laptop connected to your charger. 

I can't really remember how to remove it but you can look it up on google but I would suggest keeping it the way it is. 

Was this reply helpful? Yes No

‎03-15-2020 02:28 AM

HP Recommended
THANKS
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.