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‎08-22-2025 10:01 AM

HP Recommended

Can someone please tell me how to get my laptop to fix the screen/frame  to HP for fixing NO WARRANTY. I KNOW IT IS EXPENSIVE AND NO LOCAL SHOPS CAN FIX IT. i have tried browsing the website, calling support numbers…they all lead to dead ends. Please advise. 

2 REPLIES 2

‎08-25-2025 04:20 AM

HP Recommended

Hi @Jpogo 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

My sincere apologies for the inconvenience caused to you. We'd hate for you to be stuck in a situation like this. Because you matter to us.

 

Not to worry I'll do everything I can to help get this sorted for you.

 

I'm sending you a private message to guide you on the next steps.

 

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

 

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

 

Take care and have a great day!

 

Regards,

Hawks_Eye

I am an HP Employee.
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‎08-25-2025 05:15 AM

HP Recommended

Your message does not help.  I have done exactly as you said entering serial number ect.  The prompts end when It says i am outside of warranty.  I need help getting it fixed regardless. 

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