cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
1 0 0 0
Message 1 of 2
2,634
Flag Post

Bent lid and damaged screen

HP Recommended
HP Envy 15-ae104ng
Microsoft Windows 10 (64-bit)

Some time ago I dropped my laptop while the lid was open and now the lid is bent and the display is slightly damaged. I am interested in how much a repair would cost since the laptop is about one and a half years old and was quite expensive. The damage is purely a visual annoyance at the moment, however I am concerned about possible damage that the hinges may have received. Ideally the entire lid (including the screen and the hinges) would be replaced. I have created an Imgur album here that shows what I am talking about. What do you think?

1 REPLY 1
HP Support Agent
HP Support Agent
12,746 12,733 829 1,517
Message 2 of 2
Flag Post
HP Recommended

@chocolate_cow

 

Welcome to HP Support Forums. 🙂 I came across your post and would like to help.

 

I understand that your HP ENVY Notebook - 15-ae104ng laptop fell down and the lid got bent. Also, the display is slightly damaged, I read that you would like to know how much the cost would be to get it repaired. 

 

I recommend you to contact our HP phone support to explore the available hardware service options for your laptop. All repairs happen through our the phone support and they would also let you know the cost involved in setting up a service. 

 

Please let me know if you have any questions. Good luck! 🙂

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation