Best Buy "Geek Squad" told me the mother board was bad.

[BRIEN-from-MS]

Computer will not turn on. It was purchased from Best Buy in Nov 25, 2017.  Took to Best Buy for help. They said the mother board was bad. And this MAY BE. However, the On/Off switch appears to have been damaged somehow.  Could the switch be bad? 

Can/Should I send it to HP for repair?

Thank you, Brien

[WAWood]

@BRIEN-from-MS 

HP is not a general purpose PC repair company -- they will not fix equipment that is out of warrant.

They also don't do repairs to motherboards, nor do they replace motherboards due to hardware failures outside of warranty.

Before you spend any money to attempt to replace the HP motherboard, you need to understand the issues involved with doing that.

First, HP does not sell new motherboards except for rare exceptions. If you use this link to go to the HP site and do NOT see your motherboard listed, that means HP does not sell it: http://support.hp.com/us-en/product/HP-Pavilion-dv6-6c00-Entertainment-Notebook-PC-series/5191856/mo...

That means any motherboard you buy will be USED, having been taken from another PC. Those often do not work, or have internal problems that the seller does not disclose. So you spend a lot of time disassembling your laptop -- a very risky thing to do -- putting in the replacement motherboard, and then reassembling your laptop only to NOT have it work!

Also, the licensed Windows version that came preloaded on your laptop is an HP OEM Version -- and that license is tied to the original motherboard, not to the PC owner. When you toss away that motherboard, you toss away the license -- and HP will not provide you a second license. Since the versions of Windows you can buy will not activate with the embedded HP OEM license, you will have to buy a Retail version of Windows, and a license to go with it. You will then have to replace the installed Windows version on your laptop with the version you bought and license it. We are not able to assist in any of that work.

The bottom line is the process is a lot more difficult than simply swapping one part for another.