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09-20-2020
12:20 AM
- last edited on
09-22-2020
06:33 AM
by
VictorS
I've got an HP Compaq Presario CQ57-215SI.
CPU: Intel Celeron 925@2.3GHz
Motherboard: HP 3676 v29.2B (serial: [Personal Information Removed])
I can upgrade to 8GB RAM and a 12 cell battery, but I'd like to find out what the best CPU/Motherboard combo is that the laptop can take? Or even just the best CPU my current motherboard can take?
09-22-2020 03:14 PM
@Arno89 Welcome to HP Community!
I understand that you would like to upgrade the processor and motherboard.
(HP does not recommend upgrades as the device is equipped with parts that perform at its optimal performance and also, the upgradeable parts listed in HP articles are purely for your ease, though the decision to upgrade will be at your own discretion)
I have checked the manual ( page number 18)
Your laptop support following processor and motherboard.
Processor (includes replacement thermal material):
Intel Pentium P6300 2.26-GHz processor (3.0-MB L3 cache, dual core, 35 W) 635500-001
Intel Pentium P6200 2.13-GHz processor (3.0-MB L3 cache, dual core, 35 W) 625831-001
Intel Celeron DC T3500 2.10-GHz processor (1.0-MB L2 cache, 800-MHz FSB) 625830-001
Intel Celeron SC C925 2.30-GHz processor (1.0-MB L2 cache, 800-MHz FSB) 636636-001
Intel Celeron SC C900 2.20-GHz processor (1.0-MB L2 cache, 800-MHz FSB) 534419-001
System board (includes replacement thermal material):
For use only with computer models equipped with an AMD E350 1.60-GHz processor (dual core, 18-W) and a graphics subsystem with UMA video memory 647320-001
For use only with computer models equipped with an AMD E240 1.50-GHz processor (single core, 18-W) and a graphics subsystem with UMA video memory 647322-001
For use only with computer models equipped with an Intel Pentium processor and a graphics subsystem with discrete video memory 646176-001
For use only with computer models equipped with an Intel Pentium processor and a graphics subsystem with UMA video memory 646175-001
For use only with computer models equipped with an Intel Celeron processor and a graphics subsystem with UMA video memory 646174-001
In that case, I would suggets you conatct our phone support and check for the support option. They will help you.
Or you can conatct the local service center for upgrade.
Here is how you can get in touch with phone support.
1)Click on this link - www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!