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HP EliteBook 840 G8 Notebook PC IDS Base Model

Biometric devices is not on devices manager list. i can't set windows hello fingerprint option

1 REPLY 1
HP Recommended

Enter the BIOS to ensure that the Biometric sensor is enabled and then reinstall the FS7600 WBF Touch Fingerprint Driver.

 

I provided the appropriate Windows 11 driver hyperlink below.

 

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-elitebook-840-g8-notebook-pc/38216725/...



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