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‎12-30-2018 03:38 AM

HP Recommended
Product: Presario CQ57
Operating System: Microsoft Windows 10 (64-bit)

The Bios is only runnung 2011 level ? is there an upgrade to cover windows 10 ? it currently running very slow ?

 

3 REPLIES 3

‎12-31-2018 04:36 PM

HP Recommended

@john07000,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you want to know whether there is any BIOS update available for your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details.

  • What is the exact model for your computer?
  • What is the exact issue you are facing?
  • Have you made any software or hardware changes on the computer? 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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‎01-07-2019 02:34 AM

HP Recommended

Compaq Presario CQ57 Win 7 is there a bios update currently running 2011 ? edition

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‎01-08-2019 09:25 AM

HP Recommended

@john07000,

 

It is great to have you back and your patience is greatly appreciated.

 

I recommend you follow the steps in the below article to find the model and the product number of your computer.

 

https://support.hp.com/in-en/document/c00033108

 

I await a response at your earliest convenience.

 

Good day! Take care 🙂

 

Cheers!

 

The_Fossette
I am an HP Employee

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