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03-06-2018 09:54 AM
Hello
I just want to ask a question
I know you have been asked this quastion many times
(I can not find my device in your list for Bios update for "Spectre" and "Meltdown")
I have the same question except thats my laptop hase Biso version F.41
I did updated year ago I can not remmeber how I could get that update because when I search in product drivers all I could find is F.39 Biso update
Is my device will recieve update for Bios ? even its 4 years old
my windows is up to date so I just wait for your bios update
thank you
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Accepted Solutions
03-08-2018 07:43 AM
Hi @Badr-Aldeen ,
Thank you for responding,
It's great to have you back 😉
I have escalated your concern to HP's Support Team in your region to have it reviewed for available options (if any).
You should be contacted within 4 business days (Excluding Holidays & Weekends).
Response times may vary by region.
Please send a Private Message, if you aren't contacted within 4-5 business days.
Additionally, keep in mind not to publicly post personal information (such as serial numbers and case details).
And Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead. 🙂
Barachiel
I am an HP Employee
03-07-2018 08:49 AM
Hi @Badr-Aldeen ,
Welcome to HP Forums,
This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂
If your notebook is not listed in the bios update, then that means that your notebook is not affected by the same. 🙂
Best regards,
Barachiel
I am an HP Employee
03-07-2018 04:58 PM - edited 03-07-2018 05:15 PM
correct me if I am wrong
First : as I read after I wrote this question all Intel CPU thats made in the last decade was affected by Spectre problem
beside until now there is no official way to conferm if cpu has problem
I did try Power shell script and inspctre program
even by intel her https://www.intel.com/content/www/us/en/support/articles/000025619/software.html
Intel® Management Engine Critical Firmware Update
1st, 2nd, 3rd, 4th, 5th, 6th, 7th, and 8th generation Intel® Core™ Processor Families is affected
So my Cpu should receive firmware update from motherboard manufacture ( which is HP )
until now you can not find good official way to confirm to all users if their cpu is affected or not
Also you did not answer my second question how I could have F.41 Bios update while in your offical drivers page the last update now is F.39 and I did receive the update in 04/2017 through HP Supoport Assistant
thank you
03-08-2018 07:43 AM
Hi @Badr-Aldeen ,
Thank you for responding,
It's great to have you back 😉
I have escalated your concern to HP's Support Team in your region to have it reviewed for available options (if any).
You should be contacted within 4 business days (Excluding Holidays & Weekends).
Response times may vary by region.
Please send a Private Message, if you aren't contacted within 4-5 business days.
Additionally, keep in mind not to publicly post personal information (such as serial numbers and case details).
And Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead. 🙂
Barachiel
I am an HP Employee
03-11-2018 01:04 AM
Hello
thank you for replay
as continious of my my previos replay I was little misunderstanding
the link I provided to intel concern (Intel-SA-00086) vulnerability
while (Intel-SA-00088) concern about spectre vulnerability
any way thats not the point
Also I did correct my region\country in my profile as I did entre wrong during registeration
my laptop is out of warrenty So I do not know will this affecting the support
I am sure my region/country is not support by HP phone support so just my concern simple :
1-my BIOS has F.41 version and on driver page the last is F.39 I recive update through Hp Support Assistanse ..why it is not there in driver page ?
2-When HP15 -r100~199 will recive update for spectre vulnerability ? as I found HP15-r001~099 included in schedule ?
( my laptop HP15 r-141nx)?