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‎10-24-2018 12:27 AM

HP Recommended
Product: HP EliteBook 8460p Notebook PC
Operating System: Microsoft Windows 7 (64-bit)

Hello,

i was updating my Bios using HP Support Assistant and right now it's asking for password.

I didn't put in any password.

please can anyone help me on how to remove the password ?

so i can continue with the Bios upgrade.

1 REPLY 1

‎10-24-2018 12:07 PM

HP Recommended

You say you didn't put in a password but maybe someone else did (like your IT department). That is a business model laptop.

 

Did you try just pressing 'ENTER' when asked for a password?

Has it always been your computer or did you buy it used from someone else?

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