Bios update failure

[SatishKumarv]

Dear friends, 

I was trying to update my bios on laptop after update my laptop goes blank screen I was trying to recover bios not working, 

I need help to file a complaint on HP to misguiding the customer violating consumers law and wantedly provided wrong tools on portal I need to file a complaint in US Court please help me

[praveenbv]

HI@SatishKumarv, Welcome to the HP Support Community!

Request you to follow the below troubleshooting steps from the document:-

I understand that you're unable to update the BIOS HP 14q-cy0000 Laptop PC  and it needs to download one by one and needs to restart the computer to make sure the Adapter or Charger needs to be connected,

Please click on the hyperlink below to install 

HP Consumer Notebook PCs - Updating the BIOS

Hope this helps! Keep me posted. 

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